Did Your Sage Intacct Implementation Fail?

Failure to implement Sage Intacct after investing in the software is a disaster. 

Kerr Consulting has helped many clients to restart or rescue failed Sage Intacct implementations. Our process is thorough, and our team of highly skilled CPA’s, developers, and Sage Intacct experts have worked with small and large companies in many industries to realize the benefits of taking Sage Intacct live. 

There are many reasons why ERP implementations fail, and for a reseller, it is the absolute worst-case scenario. Here are a few possible reasons why an Intacct implementation might fail:

Insufficient planning

Proper planning is crucial for a successful implementation. If the project wasn't adequately planned, including defining goals, establishing timelines, and assigning resources, it could lead to complications and failures down the line.

Inadequate training and user adoption

If the end-users of Intacct weren't provided with sufficient training or support, they might struggle to understand and use the software effectively. Poor user adoption can undermine the success of any implementation.

Ineffective project management

A lack of experienced project management can contribute to implementation failures. Project managers should be skilled at coordinating tasks, managing resources, and mitigating risks to ensure a smooth implementation process.

Customization challenges

Intacct offers customization options to suit specific business needs. However, if the customization process is not properly managed or if there are compatibility issues with existing systems, it can lead to implementation difficulties.

Data migration and integration problems

If data from previous systems is not accurately migrated or integrated with Intacct, it can result in data inconsistencies or loss. This can undermine the effectiveness of the new system.

Inadequate support from the vendor

If you didn't receive the necessary support from the Intacct vendor during the implementation, it could hinder the success of the project. Timely assistance and guidance from the vendor can help resolve issues and ensure a smooth transition.